The desk reads every message. State your ring (PIT S or PIT C), the position number if you have one, and what you need. Replies go out during regular U.S. Mountain Time business hours.
Find your position in the position book — quoting T-16 or T-47 gets a sharper answer than describing the category loosely.
A written reply from the desk, generally within two business days. Complex scope questions may take longer — we answer in the order messages hit the rail.
No account opening, order taking, quotes, or solicitation of funds through this channel — see the Terms of Service.